how to become a client
To become our client it’s necessary to register in our customer database and sign the Lease Agreement.
For individuals:
To register in our client database, fill out the Customer Profile and attach scans or photographs of documents to it.
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We consider the applicants who have reached the age of 18 only. |
You can complete simplified registration without providing personal data or complete registration. Further collateral conditions depend on the type of registration.
In addition it’s necessary to provide your details in the existing social networks (Facebook, Vkontakte, Vimeo, Youtube, Mywed, website, etc.). The better we know you, the more we trust, the more favorable conditions of rent can be offered.
For complete registration, please provide the following documents:
Passport of the Russian Federation or Passport of a foreign citizen + at least 2 documents from the list:
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✔ Car insurance policy ✔ Passport of the vehicle ✔ The policy of obligatory medical insurance ✔ Library pass ✔ Credit card etc. |
Provide correct and up-to-date information and attach good quality images. If we cannot verify information about you or it seems implausible to us, you will be denied registration and, accordingly, service. Be sure to indicate which of our clients can give you a recommendation.
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We will check your data and recommendations and send an email to the email specified in the application form. Data verification may take up to 2 calendar days (except for the New Year holidays or other days when the company’s work is suspended). Upon successful registration, you will be able to reserve equipment. |
When you first contact Kinoarenda, you must present the originals of all documents uploaded during registration and sign an Equipment Rental Agreement for professional commercial use. Citizens of foreign states legally staying on the territory of Russia provide their civil passports to conclude the Agreement.
Please time your arrival at the Cinema Rental office so that you have time to fill out documents and check the equipment.
For subsequent requests, we can accept the original of any document from the list as warranty coverage:
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✔ Foreign passport ✔ Passport of a foreign citizen ✔ Military ID ✔ Driver's license |
We do not accept Russian Federation Passport as warranty coverage.
Clients who have chosen simplified registration provide cash in the amount of 100% of the market value of the leased equipment as warranty coverage.
For legal entities:
The sequence of work of Kinoarenda with legal entities (LE):
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There are two ways to rent equipment as a legal entity: |
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 Leave a 100% cash deposit (in the amount of the price of the equipment) to rent equipment on the day of application; no document verification is required. |
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After checking the legal entity’s documents, the contract department sends the contract for approval. The contract is concluded with the organization if the reservation amount is from 5,000 rubles. If the reservation amount is less than RUR 5,000. – a lease agreement is concluded with an individual, a check with the agreement is submitted to the client’s accounting department for reimbursement of costs. |
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After signing the contract by both parties, the contract department sends an invoice for payment. We work with new legal entities* only on 100% prepayment. |
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The client organization pays the invoice. | ||
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After the advance payment has been received, either the manager or a person with a power of attorney can pick up the equipment. The power of attorney form is sent by the contract department. | ||
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The return of equipment is also carried out either by the manager personally or by an authorized representative. | ||
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Registration of individuals and legal entities requires different amounts of time. An individual cannot change the payment method on the day of payment or after the equipment is issued. Rented equipment is issued to the legal entity only after making an advance payment. | ||
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Collection of documents, verification and registration of a new legal entity as a client, invoicing and confirmation of the possibility of transferring equipment is carried out from Monday to Friday from 10:00 to 19:00. |
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Please pay special attention to the sequence of actions, and also keep in mind that it takes up to 5 business days to verify the legal entity’s documents and agree on the contract. |
Rental conditions for legal entities:
Discounts on tariffs and additional discounts are agreed upon individually for each legal entity.
* New legal entities are companies with which we have never had legal relations (contractual, partnership), they are not registered as a client, as well as those legal entities that entered into an agreement more than 2 years ago and did not take equipment for rent.
lease terms
We work for you 24 hours 7 days a week without breaks and days-off.
To use our services it’s necessary to be our client - How to become a client. We consider the applicants who have reached the age of 18 only.
To lease the equipment it is necessary to reserve it in advance - How to reserve.
If you fail to reserve equipment in advance, it may already be leased or reserved by another client.
The equipment is handed over only to the client having reserved it in his name, upon presentation of the Рassport or ID Card. For legal entities in addition to the passport of the citizen of the Russian Federation it’s necessary to present a duly stamped warrant for receipt of the equipment and the Guarantee Letter of a Director General to the amount of the assessed value of the leased equipment.
Equipment is to be leased under a security bond.
The security bond is calculated in accordance with the assessed value of the equipment and depends on the customer history and total rental cost of the equipment. As a security bond there may act cash recourses or other values agreed upon with us during booking confirmation.
Our policy is aimed primarily at improving the service conditions for those who are already working with us, therefore, the security bond conditions for our constant customers with good customer history are becoming more favorable over time. It’s possible not to pay a security bond, using the services of video engineer-assistant, the cost of his services and working conditions are specified in section «Services» .
Some items from the equipment list, as well as large sets of equipment, are to be leased exclusively accompanied by the assistant. About the necessity of such escorting, please, check with our managers.
The document, confirming the transfer of equipment, is the Lease Statement, which is signed with the client during handing over of the equipment. In the Lease Statement there specified customer data, equipment list, condition of the equipment at the time of transfer, terms of lease, rental amount and equipment assessed value. Carefully check the appearance and functionality of the equipment in the office. After signing the Lease Statement, claims as to the equipment condition will not be accepted. Take good care of the equipment. After signing the Lease Statement, you are financially liable for its safety.
The return of the equipment is confirmed by signing the return section of the relevant Lease Statement. If the return section of the relevant Lease Statement is not signed, the equipment is considered not to have been returned .The equipment must be returned to us in accordance with the terms specified in the Lease Statement. The extension of lease is possible only by agreement with us, if the equipment is not booked by another client. You are kindly asked to inform us in advance of your plan changes. If the equipment is not returned in time, and the client has failed to agree on the lease extension, he must pay the rental period exceeding the initial term subject to penalty interest in accordance with the "Policy and Procedure for computing and application of penalties", which is located in the company office, freely available on request.
If suddenly any problems with the equipment arise on the set, we will try in the shortest time to replace the faulty device with the same (if available) or similar, not to stop your shooting process, but at the end of filming we’ll examine the damage and determine who is to blame.
If you don't know how to correctly shoot what you have in mind or can't pick up the equipment, our experts will advise you. Feel free to ask questions.
We reserve the right to refuse the provision of leasing services without explanation.
And remember, by signing the Agreement, one agrees to the terms of the lease.
The above rules as well as the information published in the catalogue and other places of the website do not constitute an offer, but present only information about the working conditions of Kinoarenda company.
Calculation of the lease period and cost:
- The lease period is calculated from the actual moment of the Lease Statement signing and shall continue until the equipment return.
- Unit of measurement of the lease period is a day
- The duration of the day is 24 hours.
- The equipment cost in the catalogue is indicated at the basic rate for 1 day.
- If you want to return the equipment before the lease expiry date, it is possible to recalculate the cost of the lease.
- If you have agreed on the extension of the lease, you must pay the lease extension period when returning the equipment. Take notice that the discounts depending on the leasing period are not allowed to the lease extension period.
Calculation of the length of the day:
- On a general basis, a day is 24 hours
- Day - is any period of time greater than 6 hours.
For example:
02.03.2023 15:00 – 02.03.2023 21:00 — rate “6 hours”
02.03.2023 15:00 – 03.03.2023 23:00 — 1 day
02.03.2023 15:00 – 03.03.2023 15:00 — 1 day
02.03.2023 15:00 – 03.03.2023 18:00 — 2 days
02.03.2023 15:00 – 05.03.2023 15:00 — 3 days
02.03.2023 15:00 – 05.03.2023 21:00 — 4 days
We offer discounts on equipment lease depending on the duration of the lease period:
- When the required rental period makes up less than 6 hours, a 30% discount on the base rate is allowed.
- When the rental period makes up not less than 3 days, a 10% discount on the base rate is allowed.
- When the rental period makes up not less than 14 days, a 25% discount on the base rate is allowed. In this case full payment of rent at the time of receipt of the equipment is required.
- When the rental period makes up more than 30 days, a 30% discount on the base rate is allowed. In this case a preliminary approval and full payment of rent at the time of receipt of the equipment are required
- In case of one-time rent of equipment for total amount of more than 50 000 rubles an additional discount is allowed, which is negotiated on an individual basis.
In addition, we offer discounts to students of specialized universities and our regular customers with a good customer history. Learn details from our managers.
how to reserve
To reserve any equipment it’s necessary to familiarize yourself with our equipment fleet in the catalogue.
Select the equipment you need in the Catalog, determine the period of the lease.
One may book equipment by:
- Calling us on the phone to: the main office +7(812)643‒42‒15.
- E-mailing to: rent@kinoarenda.ru
- To use the website services
To make a reservation you must report the following:
- Your full name
- The name and quantity of equipment
- Date and time of the beginning and the end of the lease
When determining the start time of the reservation, consider the time necessary to check the equipment and process documents. Without these procedures the equipment will not be given.
Reservation is considered completed only upon confirmation by our managers.
If your plans change, you must cancel/change your reservation at least 4 hours prior to the reservation start time by making a phone call to: +7(812)643‒42‒15.
The clients violating the cancellation policy can be denied rental services.
Payment
We accept payment by cash and by credit cards in the company's office or by bank transfer from legal entities.
For individuals:
Payment of the equipment lease takes place after signing the Lease Statement. We accept payment only in the official currency of the Russian Federation – in rubles. We operate with MIR, Visa, Mastercard, Union Pay, as well as with mobile payment systems SberPay, MirPay, SamsungPay, QR code. For regular customers with a good customer history there is a possibility of partial payment or payment upon return of the equipment.
For legal entities:
The equipment lease is paid against the issued invoices BEFORE the lease starts. Take care of paying for our services in advance (payment processing time by the bank can be up to 2 working days). Rent of equipment is possible after receipt of funds to the settlement account of our company.
We are a legitimate company, so you will get all the necessary accounting documents confirming the payment. We work with legal entities under contracts for amounts from 4,000 (four thousand) rubles.
Calculation of the lease period and cost:
- The lease period is calculated from the actual moment of the Lease Statement signing and shall continue until the equipment return.
- Unit of measurement of the lease period is a day
- The duration of the day is 24 hours.
- The equipment cost in the catalogue is indicated at the basic rate for 1 day.
- If you want to return the equipment before the lease expiry date, it is possible to recalculate the cost of the lease.
- If you have agreed on the extension of the lease, you must pay the lease extension period when returning the equipment. Take notice that the discounts depending on the leasing period are not allowed to the lease extension period.
Calculation of the length of the day:
- On a general basis, a day is 24 hours
- Day - is any period of time greater than 6 hours.
For example:
02.03.2023 15:00 – 02.03.2023 21:00 — rate “6 hours”
02.03.2023 15:00 – 03.03.2023 23:00 — 1 day
02.03.2023 15:00 – 03.03.2023 15:00 — 1 day
02.03.2023 15:00 – 03.03.2023 18:00 — 2 days
02.03.2023 15:00 – 05.03.2023 15:00 — 3 days
02.03.2023 15:00 – 05.03.2023 21:00 — 4 days
We offer discounts on equipment lease depending on the duration of the lease period:
- When the required rental period makes up less than 6 hours, a 30% discount on the base rate is allowed.
- When the rental period makes up not less than 3 days, a 10% discount on the base rate is allowed.
- When the rental period makes up not less than 14 days, a 25% discount on the base rate is allowed. In this case full payment of rent at the time of receipt of the equipment is required.
- When the rental period makes up more than 30 days, a 30% discount on the base rate is allowed. In this case a preliminary approval and full payment of rent at the time of receipt of the equipment are required
- In case of one-time rent of equipment for total amount of more than 50 000 rubles an additional discount is allowed, which is negotiated on an individual basis.
In addition, we offer discounts to students of specialized universities and our regular customers with a good customer history. Learn details from our managers.